Terms & Conditions

1. Definitions
1.1 'the Buyer' means the person or organization placing an order with the Company subject to these terms and conditions; 'the Company' means New Look Upholstery Company Limited; 'the Goods' means the goods which are the subject matter of the quotation.

2. General
2.1 Any Goods sold by the Company will be sold on these terms and conditions unless otherwise agreed in writing by a director of the Company.
2.2 These terms and conditions will take precedence over the Buyer's terms and conditions and will be conclusive where there is any inconsistency between the two.
2.3 These terms and conditions will supersede all and any previous agreements between the parties, information appearing in any sales brochure or other documentation produced by the Company.

3. Price
3.1 The price quoted for any Goods will, on receipt of confirmation of the Buyer's order, be confirmed in writing to the Buyer.
3.2 Any price quoted will be open to acceptance by the Buyer for a period of 30 days. After such time the Company reserves the right to re-quote for the Goods
3.3 Prices quoted for the Goods will be given for full orders, and the Company may refuse any order which comprises only part of the order quoted for.
3.4 The Company will not be liable for any change in price between quotation and order, or order and delivery due to circumstances beyond the Company's control.
3.5 All prices quoted will be exclusive of packing, carriage, duties and VAT.

4. Payment
4.1 All deliveries will be subject to the receipt of cleared funds prior to the proposed date of delivery, and the company may refuse to deliver the Goods if payment has not been made at that time.
4.2 The Company will confirm any order for the Goods in writing to the Buyer at which time the Buyer must return a signed copy confirmation and a deposit of 50% of the price within 5 days of the date of the order confirmation.
4.3 Unless otherwise stated payment is strictly net cash to be made on the due dates for payment stated on the order acknowledgement and as to the final payment within seven (7) days of the invoice date and in any event 4 days prior to delivery.
4.4 If any payment is not made in full by any of the due dates the Company reserves the right to charge interest to the Buyer at the rate of 4% per annum above the base rate for the time being of HSBC Bank on the unpaid balance (such interest to accrue on a day-to-day basis from any due date as well after as before any judgment).

5. Delivery
5.1 The proposed delivery date will be agreed on confirmation of the order.
5.2 Whilst the Company will endeavour to deliver the Goods on the Delivery Date it cannot be liable for any delay in the delivery and therefore the Delivery Date should be regarded as an estimate only and may be changed by notification of the Company to the Buyer.
5.3 All standard deliveries are made by a sole driver and deliveries are made tailgate i.e. the driver may assist in unloading from the vehicle but will not be responsible for lifting or carrying the Goods into the Buyer's premises, and unless otherwise agreed at the time of order confirmation the Buyer must ensure that they have the resources available to do so.
5.4 Where Goods are delivered in instalments or by part delivery, the Buyer will not be entitled to treat the delivery of faulty Goods, or the late delivery of Goods, in one instalment or part delivery as repudiation of the entire contract.
5.6 Where a dispatch address has not been agreed and the Buyer fails to notify the Company of the address for delivery within fourteen days of having been notified that the Goods are ready for delivery, the Company shall be entitled (but not bound) to store the Goods at any location at the Buyers expense and risk.

6 Liability
6.1 The Company undertakes that if within one month from the date of dispatch from the premises of the manufacturer the Goods or part of them are proved to the Company's satisfaction to be defective or materially not in accordance with the order acknowledgement the Company will replace the Goods or part of them at the address where the Goods were previously delivered provided that the Buyer shall give notice to the Company of any alleged defect or non-compliance within that period of one month and shall allow the Company (or its agents employees or representatives) to inspect the Goods and investigate the complaint. The Buyer must not return the Goods or part of them to either the Company or the manufacturer unless the Company has agreed in writing to accept their return to itself or to the manufacturer.
6.2 Save where liability may not be excluded or limited by contract between the contracting parties the Company shall not be liable for loss of profit, damage or for any expenditure incurred on the Goods supplied or any consequential or special loss or damage sustained by the Buyer by reason of any breach by the Company arising from any act or default of the Company howsoever arising.

7 Cancellation by the buyer
7.1 The Buyer has no right to cancel or postpone any contract made under these terms and conditions after the Company has issued its order acknowledgement.
7.2 If the Buyer purports to do so (without prejudice to any other rights of the Company in connection with such purported cancellation or postponement) the Buyer shall compensate the Company for all costs charges and expenses incurred by the Company, including loss of profit by reason of such cancellation or postponement.